Be advised that the modification of pre-established reservation dates is contingent upon the prevailing availability status at the time of the request. While concerted efforts will be made to accommodate such requests, the feasibility of altering reservation dates is intrinsically linked to current occupancy conditions and cannot be guaranteed under all circumstances.
Reservation cancellations are permissible without financial liability provided the cancellation request is submitted no later than seven (7) calendar days preceding the stipulated check-in date. Refunds, where applicable, shall be administered exclusively within the delineated period for free cancellations. Reservations classified under high-demand intervals, or those requested post the termination of the no-penalty cancellation window, are categorically ineligible for reimbursement of any form.
Please note: All cancellations or modifications must be made by email to [email protected]. Verbal cancellations or SMS/text messages are not accepted. If you shorten your stay after check-in, the total price of the original booking will still be charged.
Refunds pertaining to transactions executed via credit cards, debit cards, Unified Payments Interface (UPI), or other digital payment conduits shall be initiated for processing through the relevant financial institutions within a timeline of two (2) to four (4) business days. It must be underscored that refunds via UPI or digital wallet systems are non-executable; therefore, the provision of comprehensive bank account details may be necessitated for the consummation of the refund process. Note that all refunds are subject to statutory deductions, including applicable governmental taxes, in addition to a non-refundable administrative processing surcharge quantified at five percent (5%).
Payments made will be returned through the same method used for the original payment, less any charges incurred by us in the receipt or return of the payment.
Reservations encompassing periods classified under the peak season, explicitly identified as spanning from the twenty-fifth (25th) of November through the tenth (10th) of January, are irrevocably deemed non-refundable. Any financial remittances associated with such reservations are henceforth regarded as final and not subject to restitution. Furthermore, all financial transactions and refund mechanisms are subject to and governed by the prevailing fiscal regulations and statutory tax codes instituted by the jurisdictional authorities, which remain susceptible to amendments aligned with evolving state fiscal policies.
Guests are asked to respect the environment they are staying in and the comfort of other guests. The management reserves the right to eject any guests found to be conducting themselves disrespectfully, disruptively, or inappropriately. We observe a silence mode between 10:00 PM and 10:00 AM to maintain a peaceful environment for everyone.
In the event of an early departure, guests are responsible for the entire reservation and will be charged in full if the remaining nights cannot be rebooked. Payments made will be refunded through the same method used for the original payment, less any applicable charges or deductions.
It is strongly recommended that you obtain adequate travel insurance to cover unforeseen circumstances. Guests are also reminded that a valid visa is required to enter India. Please contact your local Embassy of India for details prior to travel.
The hotel respectfully retains and reserves the unequivocal prerogative to amend, adjust, refine, or otherwise recalibrate any of the aforementioned stipulations, conditions, or procedural guidelines as deemed necessary or appropriate, entirely at its discretion. Such modifications, which may be necessitated by evolving operational requirements, regulatory adjustments, or other considerations, may be implemented with immediate effect and without prior intimation to guests. Guests are kindly informed that all reservations, irrespective of their booking date or status, shall automatically and unconditionally align with the policies in effect at any given time, as determined and interpreted solely by the hotel’s management in adherence to its operational frameworks.
